100 reviews for 1000 Peak Electric Bike for Adults,up 80 Miles Removable Battery Ebike, 26″ Electric E Bike with 7-Speed,Adult Electric Bicycles for Commute Beach Snow Womens All Terrain
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I got the bike, it took me about 2.5 hours to put together - pretty simple! The battery was full, I left it on for a minute to go get my shoes on and the “walking mode” turned on by itself so the bike jerked forward and I needed to take my battery out to get it to stop. This happened a couple of times. I reached out to the company, they answered quickly and gave me a few tips to try to fix it. None of them worked, so they sent me a new meter free of charge. When I received the meter, they sent me a video on how to switch it out - it was easy! It seems to be working just fine now. The bike goes FAST, it’s nicely made, and it is so fun. The customer service was top notch.
I plan on leaving another review in a few months once I get some miles on it.
P.S. you turn the headlight on by holding down the “up” arrow on the meter. ;). That is not in the instructions.
Bike was very well packed. Lots of padding and plastic covers to protect the paint. However, from the photo, you can see that the one spot that didn’t have any plastic covering was the right wheel arm. When I unpacked the bike, the chain had come off the sprockets. The chain chipped the nice paint job in the spots shown. Perhaps add a zip tie to the chain or add another cover over this arm? Also, does Cybervelo have any touch up paint? If not, I’ll go to Autozone or Orielly’s and find something close. The bike is very well made. It was a piece of cake to assemble. The tools are a nice feature. Paint job is very nice (except for the dinged paint from the chain). I’m not taking off any stars because we like the bike so much. Runs great.
Bike handles extremely well. The power assist does take a little getting used to but the learning curve is easy. I will mainly use the pedal assist, level one, it's that powerful, however, it's easy to ride even in the regular, no power mode so I can still get a workout. Brakes are excellent right out of the box. Seat is comfy and I like the more upright position the handlebars put you in. VERY FUN BIKE! I'm enjoying riding again, so happy I bought it!
Update: Received the replacement front fender and it's perfect. Truly amazing customer service - they follow through!
The bike is very well built and feels sturdy while riding. It's exactly what I have been looking for in an e-bike but was only finding in much more expensive bikes. Very, very happy with my purchase.
The bike was delivered on time according to what was determined when I ordered it. The only problem I had was with the shipment carrier (not Amazon.) Due to the cost it had to be signed for and they told me for three days it was to be delivered that day so we ended up having to sit at home for three days waiting for delivery.
The packaging was impressive. No idea how one of the fenders could have gotten dented. I contacted the seller via email to discuss the discrepancy. Emily, the individual I communicated with was very courteous and immediately send a replacement. Unfortunately our frigid weather hasn't allowed me much opportunity to ride. My husband assembled it without issue so I could take a quick spin to ensure all was in working order and it is all it was advertised to be. The power is amazing as it will take me up our steep/long driveway without effort. It is a very comfortable ride with the shock absorbing saddle. The handlebars can be elevated high enough that I can sit up straight. Easy to mount and dismount even for a 5'1" person. Besides that the blue is quite pretty. Very satisfied, can't wait for the weather to improve so I can take it for a long ride!
Pedal assist works great. Once you get it going it kicks in & when you coast it turns off. Looks & feels like a much more expensive bike. Be sure to look for YouTube videos on brake adjustments if you are unfamiliar with disk brakes.
Everything seems to be working fine. It took me a while to figure out how to turn it on tho! Just hold the M button :)
Great Customer Service as well.
Update: The bike is well made and I have a little bit mechanical ability which is helpful. The company does need to rewrite the instructions. Having said this, it is the fourth e-bike I have assembled and this one was a lower cost (by several hundred dollars) and solidly put together. Also a good response from customer service.
I contacted seller and they were very helpful and have a new one on the way to me.
Very nice bike. Great ride
We had noticed it was missing an advertised feature, which we contacted the bike company directly about - Emily, one of their representatives immediately replied back, and was extremely professional and helpful about everything - they refunded us for the amount of the missing feature and gave great customer service. Definitely recommend, 5 star for the bike quality AND the company response!!
I was promised a helmet, and havent seen it.
My wife loves the powder blue color. This is a first class bargain compared to local bikes for sale! I don’t recommend often but this is a great deal!
I haven’t quite figured out how to turn the front light on but will keep looking.