100 reviews for Gotrax 16″ Folding Electric Bike, Max 28Miles Range(Pedal-Assist) & Speed 15.5Mph Power by Peak 500W, E-Bike with Removable Battery, Suspension & Adjustable Size, Commuter Bicycle for Adults/Teens
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It was very simple to assemble out of the box. There IS a reason the instructions tell you to put on the front fender and headlight first - saves you a minor pain trying to assemble it with the wheel on.
I let it charge while I was putting it together then took it out for a few miles. The battery indicator still says full. I'm not sure if I'll trust it. I let it get a full charge and rode it for a solid hour today and it still stays full battery.
I've had a small battle with the seat post dropping when I go over bumps but I also weigh over 250lbs. There is an adjustable clamp, I'm still just working on finding the sweet spot where it holds up and still easy to pop open the seat clamp.
I went in with pretty low expectations and have been pleasantly surprised by this little guy. It moves my 250 lbs the same speed as everyone else on the bike path - except the serious ebikes. They pass my pretty quick. This is a single speed, like riding a kids bmx bike. The pedals are really only there to get you across a busy street or up a steep hill, both of which are pretty easy with the electric throttle.
Two day Amazon delivery was on time as advertised.
If you're looking for what I was - a (relatively) cheap, fun toy to cruise the bike path and get to the barcade and back, this is it.
Update. It finally quit raining so went for first good ride. Total of 2.85 miles and the power meter still reads full charge. Will say for an older person (like me) with slight balance issues, the smaller wheels are something that is going to take a bit to get use to. Larger wheels have all ways felt more stable, so that is something to consider. Over all, happy with the purchase, but if I had it all to do again, I would get one with larger wheels like I have ridden all my life on pedal bikes.
Update: The bike I ordered, for some reason or other, came with 3 keys for the handlebar switch, but only one for the battery off/on/release switch. I called Go Trax and they said that was unusal, but it would take 10WEEKS to generate the paperwork to get me the extra key. Ace Hardward cannot get the blank required to make one. Guess I will keep trying different stores.
Ordered new wheel with motor. The website says no returns on parts. Call before ordering. So we called but you can’t get anyone on the phone to confirm correct part. Took a chance, spent an hour installing new part and it doesn’t work. It’s the right wheel and motor but just doesn’t work. I wouldn’t recommend the purchase of this bike because you can’t get service on phone and if you get it wet you will likely need service.
Update: after writing this review someone from Gotrax sent an email and offered to send replacements parts or replace the bikes. I opted for motor wheel and battery. After replacing again the bikes still sisnt work. I then discover a controller housed under the battery. I requested two controllers, one for each bike. I was surprised when they agreed to send them. I replaced the controllers and both bikes work again! It appears the controllers are vulnerable to water. While it would be helpful to get service by phone or email without having to writing poor review, I’m pleased Gotrax sent me all the repair parts and offered to replace the bikes if needed.