123 reviews for Mova P50 Pro Ultra Robot Vacuum with Removable & Liftable Mop, 19,000Pa Suction with Anti-Tangle Brush, Side Brush Extensive Cleaning, 167℉ Mop & Washboard Self Drying & Cleaning, Auto Empty & Refill
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I'm quite happy with the vacuum and how it works. It's quiet, navigates well and is fast. My floors have never been this clean before.
Dinging one star for lackluster privacy policy. The robot can take photos and even videos of my place but their privacy guarantees aren't up to par. For this level of privacy concern, nothing but end-to-end encryption of video and photo content is acceptable.
ORIGINAL REVIEW:
The front caster wheel of the vacuum broke within the first week of use.
I came back home to the robot vacuum that's parked in front of its base. It wasn't able to park after a couple of minutes trying. When I looked at it closer I discovered the missing caster wheel so I went around home looking for it. Soon I found the front caster wheel and a shattered piece of its supporting enclosure on a carpet.
Not something you'd expect to happen to an almost $1k purchase within the first week of use.
I love the sleek look of this unit. It looks nice in the corner of my living room, and blends in nicely, while also being centrally located in the house making it easy to maneuver. The mapping accuracy that you first need to do, is surprisingly accurate. It did a good job with the layout for the most part. The main cannister holds a clean and dirty water reservoir. I was shocked that both are such a large size! It’s easy to access these water chambers, and easy to remove for refilling or emptying as there are handles. Pull up and off ya go, it’s that simple. When in use, it’s surprisingly not as noisy as I expected. It’s not whisper quiet, but not loud either. I can easily run this while my husband teleworks from home without issue. I love that it mops and vacuums at the same time. The machine not only warms the mop water, but detects when the mop pads are dirty and the machine will dock itself, clean the mop pads, and send it back on its way to finish cleaning. It will also refill and empty the water, so that’s good if you have a large house. It went from the hard/tiled floor, to the carpet area without trouble. It also didn’t slam and run into furniture like other robot vacuums-thanks to the camera monitor. My only issue with the product is 1.- it doesn’t tell you what and where to buy the bags and mop cleaner refill. I searched the website and the instruction booklet and nothing. If the instructions say to only use a certain cleaner, said cleaner should be made to buy easily. My other issue is every few days or so, it will randomly talk like a Siri didn’t understand a command. “Please open your app to ……”
All in all, it’s a EXCELLENT product and a good value! Saves me time cleaning which is a huge win for me.
Even at $550, I think I'd look elsewhere for a vacuum/mop combo. My two main reasons are:
1) I don't need all the extra crazy features. For example, you can tell this device to take pictures of your pets throughout the day, and send you notifications when it does. 2) I'm not sure of the availability of replacement parts. As of this review, I can't find anything branded as Mova that fits the bill. *However, the same company that makes this robot also apparently makes the "Dreamed" brand, so there is hopefully some compatibility between the two. It's not fun having to research it to figure that out, however.
Now to the functionality - it works great as a vacuum. It has a high def camera which it uses in real time to map out your floor plan, and it does this very accurately. While it vacuums, it uses this camera to avoid obstacles like the aforementioned pets. It also identifies other things, such as cleaning supplies (like a broom leaning in the corner), and avoid them. Not only does it avoid them, it also makes a record of them in the app, which then allows you to confirm the item that may be in the way. You can set how sensitive it is to identifying and avoiding these things, too. You can also manually choose areas for it to avoid. For example, I boxed off our cats' feeding area in the map on the app, as well as the corner where our Christmas tree was. These manual edits can be changed at any time.
The battery life is impressive. On my first vacuuming, it only dropped from 99% to 76% after running for about 80 minutes.
It is pretty quiet. I'm upgrading from a 20-year old Roomba, however, so my frame of reference is not great; that thing was loud. But my cats are not afraid of this new robot, and I think it's because of the low volume level. It is nice that this actually is a vacuum, too, and not just a sweeper like the old Roombas. It picks up a good deal more, and I don't even have it set to high suction (there are 3 suction levels to choose from in the app).
I have not yet used it to mop, but that will be coming very soon. There are a bunch of settings to choose from for mopping, too, which is good. I'm using this on an all-hardwood first floor, and don't want excess water to be left anywhere. Because of this, I have it set to low water usage. I also don't care to mop the floors every time that it vacuums, and this is a setting that can be changed manually, too! You can have it do both in the same session, or just vacuum, or just mop. They thought of everything when designing the app and all of the variable settings.
If they can make it more obvious how to get replacement parts, and how to get cleaning solution (or better - make your own, but I'm sure they don't want to tell people that), then I'd likely call this a five-star item at $450-550.
I’m updating my review to reflect both my experience with the product and the exceptional customer service I received.
Unfortunately, just one week after using the Mova P10 Pro Ultra Robot Vacuum, it stopped detecting the clean water tank, making the mop function unusable. This was disappointing, especially after such a promising start.
That said, Mova’s customer support really impressed me. They reached out multiple times to follow up and ensure that my issue was being addressed. When the problem persisted, they suggested I return the product and even offered to reimburse the cost of the shipping box. Their level of courtesy and dedication made a big difference.
I understand that technical issues can happen with any device, and while this may not be a common problem, it’s reassuring to know that if something does go wrong, Mova stands behind their product and takes care of their customers.
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Modified Review:
I regret to say I have to modify my initial review. After just one week of use, the Mova P10 Pro Ultra Robot Vacuum stopped functioning properly. It no longer detects the clean water tank, rendering the mop feature unusable.
Original Review:
I recently upgraded to the Mova P10 Pro Ultra Robot Vacuum and Mop, and it has truly transformed my home cleaning routine. This robot vacuum combines powerful suction with intelligent features that make maintaining a spotless home easier than ever.
Pros:
Outstanding Cleaning Performance: With a whopping 13,000Pa suction power, the Mova P10 Pro Ultra effortlessly picks up dirt, dust, and debris from both carpets and hard floors. The multi-surface adaptability ensures thorough cleaning no matter the flooring type.
Self-Cleaning Convenience: One of the standout features is its self-cleaning capability. After each cleaning cycle, the robot automatically washes and dries the mops, keeping them fresh and ready for the next use. This hands-off maintenance is incredibly convenient and saves a lot of time.
Intuitive App Control: The accompanying app is user-friendly and makes scheduling and monitoring cleaning sessions a breeze. I can easily set cleaning schedules, choose specific areas to clean, and even monitor the cleaning progress in real-time from my smartphone.
Self-Empty & Refill: After completing a full cleaning cycle, the vacuum autonomously empties its dustbin and refills its water tank. This feature minimizes the need for frequent manual intervention, making the entire cleaning process seamless and efficient.
Customizable Cleaning Modes: The ability to adjust mopping and suction power is fantastic. Whether I need a quick clean or a deep scrub, I can tailor the settings to suit my needs. Additionally, setting the number of cleaning rounds ensures that every corner of my home is addressed thoroughly.
360° Obstacle Avoidance: Equipped with advanced obstacle avoidance technology, the Mova P10 Pro Ultra navigates around furniture and other obstacles with ease, ensuring comprehensive coverage without getting stuck.
Cons:
Limited Under-Furniture Access: The robot struggles to pass under narrow tables and couches due to the bump on its head where the Lidar navigator is located. This limits its ability to clean those hard-to-reach areas effectively.
The suction on carpets isn’t as effective as I had hoped. It struggles to pick up debris from thicker carpet fibers, which is a bit disappointing.
The mopping function works well on recent stains but doesn’t seem to work well on older stains that have been sitting for a week or more. It leaves behind a bit of residue and some stains.
This robot vacuum is perfect for hard floors and routine cleaning, but it might not be the best choice if you have thick carpets or older stains to deal with. Despite these flaws, it’s still a very convenient and efficient tool for regular cleaning, and I would recommend it for homes with primarily hard floors!
The mopping is perfect - super clean afterwards. Looking forward to ordering a second one to replace the first.